FAQ

1. How long does it take to receive my order?

Our standard processing time is 1-3 business days. Once your order is shipped, it typically takes an additional 3-7 business days for delivery. Please note that shipping times may vary depending on your location and any unforeseen circumstances.

2. Do you offer international shipping?

Yes, we offer international shipping to select countries. During the checkout process, you will be able to see if your country is eligible for shipping. Please note that international orders may be subject to customs fees and import duties, which are the responsibility of the customer.

3. Can I track my order?

Yes, once your order is shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to track the progress of your shipment on our website or the carrier's website.

4. What is your return policy?

We have a 30-day return policy. If you are not satisfied with your purchase, you can request a return within 30 days of receiving your item. Please make sure the item is in its original condition, unworn or unused, with tags and in its original packaging. To initiate a return, please contact our customer support team at hello@inkandapple.co.

5. How do I contact customer support?

You can reach our customer support team by emailing hello@inkandapple.co. We strive to respond to all inquiries within 24 hours, Monday to Friday.